Avaya Continues Midmarket Push With New Contact Center Offering

30 Jan 2014
Avaya this week launched a new contact center solution that partners say fills a gap in the UC vendor's steadily growing midmarket portfolio. The new Avaya IP Office Contact Center solution, according to Avaya, is purpose-built for contact centers with fewer than 100 agents, offering the same robust functionality of its traditional contact center offerings but at a more affordable price point and with faster deployment times. By Kristin Bent, CRN