Avaya Releases Turnkey Contact Center for Small, Midsize Enterprises

03 Jun 2013
Avaya on Monday released a new contact center product for small and mid-size enterprises that don't need the hefty features, or expenses, of their larger counterparts. Outbound Contact Express is just that – a turnkey, smaller, but fully functional, version of Avaya's other contact center platforms. Avaya said it's best for telemarketing and collections. By Channel Partners