Call Me: Tech Powers Philippines Call Centre Success

14 May 2012
Avaya is highlighted in the BBC Technology of Business as part of its Asia series. The article looks at how sophisticated technology has helped the Philippines to excel as a leader in the global contact center market. The placement is accompanied by a four-minute video featuring Ed Doctolero, Avaya Philippines country manager, and contact center customer Teleserv, the foremost citizen services partner of the National Statistics Office in the Philippines. By Kat McGeown, BBC News.