Unify UC User Experience for Mobile, Bring Your Own Device Initiatives

02 Jun 2011
Many of the headaches associated with implementing unified communications (UC) stem from back-end integration and interoperability problems, but even the most elegantly integrated UC architecture is worthless if the front-end user experience is poor. As enterprises adopt mobility and bring your own device initiatives, they must pay more attention to the front end, and UC pros must ensure that users who juggle communications and collaboration tools across multiple devices have a unified user experience. By Jessica Scarpati, News Writer, SearchUnifiedCommunications.com.