- Share
- Follow
- Contact
- How to Buy
- Find a Partner
- More Contacts
- 01483 308 000
Avaya one-X® Agent is a desktop software application built specifically to meet the needs of contact centre agents.
Avaya one-X Agent gives contact centre agents the tools they need to be more productive, whether they're working in a headquarters location, in a branch office or home office. One-touch access to functions such as conference, transfer, and supervisor assist enables agents to effectively manage both communications and agent tasks, making them more productive, responsive, and collaborative regardless of where they are working.
With Avaya one-X Agent, contact centre agents can pre-record their greetings, ensuring that no matter how late in the day, each customer is greeted with the same fresh, enthusiastic greeting as if it were the first call of the day. It’s easy to bring new agents on board with Avaya one-X Agent.
Featured Resources
BROCHURES
Avaya one-X? Agent R2.5 - Brochure
