Case Studies

2,500 and more
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

HomeChoice
Retail

HomeChoice

South African home shopping retailer chose Avaya to help elevate its customer experience. Results exceeded expectations and continue to improve...

Topic: Customer ServiceMulti-channelCollaborationTeam EfficiencyUnified Communications Country: South Africa
1 - 99 Employees
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Woodfield Academy
Education K-12

Woodfield Academy

This Worcestershire middle school is utilizing its Avaya solution to inspire teachers' creativity and ensure the best outcomes for its students...

Topic: Network SecurityTeam EfficiencyeLearning Country: United Kingdom
1 - 99 Employees
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Ashton Sixth Form College
Education - Higher

Ashton Sixth Form College

With virtualisation and BYOD initiatives underway, the organization turned to Avaya, improving the educational experience for students and staff...

Topic: Bring your Own Device (BYOD)Smart CampusTeam EfficiencyeLearning Country: United Kingdom
2,500 and more
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Burj Khalifa
Other

Burj Khalifa

Avaya, a global leader in business communications software, systems and services, have announced the implementation of Avaya’s SDN Fx technology ...

Topic: Virtualization Country: Dubai
1 - 99 Employees
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Manning Stainton Estate Agents
Other

Manning Stainton Estate Agents

Yorkshire’s leading estate agent implements an Avaya solution that boosts staff morale and productivity, and continues to enhance customer service...

Topic: Customer ServiceNetwork SecurityTeam Efficiency Country: United Kingdom
100 - 2,499 Employees
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Glamorgan County Cricket Club
Leisure & Entertainment

Glamorgan County Cricket Club

Learning it would host the most anticipated event in its sport, the Glamorgan County Cricket Club organisers immediately started strategic...

Topic: Bring your Own Device (BYOD)Stadium TechnologyTeam Efficiency Country: United Kingdom
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what our customers are saying
“We received a lot of positive messages from the media regarding the speed of our Avaya network infrastructure, from photographers especially. It was the best they had experienced from a cricket stadium in this country.”
  • Dan Cherry

  • Glamorgan County Cricket Club

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