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Avaya Perspectives

Avaya is a recognised innovator in business communication solutions. Discover observations, insights and strategies from our leaders.

5 stories from

Contact Centres

Contact Center Experience Management: Building Next-Generation Customer Service Delivery

Find out about experience management and why Avaya believes it's what's going to deliver companies differentiation, growth and the brand experience that their customers expect.

Unified Communications

Sustainable Solutions from Avaya

Avaya's technology and public policy leaders share insights about how the company is helping customers lower their carbon footprint while reducing voice and data costs. Avaya innovations - led by Avaya Aura® - span Unified Communications, contact centers and data networking.

Building a World-Class Telecommunications Network for the 2010 Olympic Games

Avaya teamed with the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games (VANOC) and Bell Canada to deliver a flawless Games experience.

Kevin Kennedy Interview on CNBC "Street Signs"

CNBC presents a broadcast clip of an interview with Avaya President and CEO Kevin Kennedy and Erin Burnett of CNBC "Street Signs." In the interview, Kennedy defines the video collaboration market and highlights the main features of the Avaya Desktop Video Device.

Avaya by Example - Avaya Aura®

Find out about Avaya Aura and how implementing it in our own company simplified our network, enabled powerful applications, lowered costs and increased productivity.

5 stories from All Customers