Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
About
Get to know Avaya, where we encourage everyone to be their unique self. See how our individual ideas and actions come together to support not just our company, but the larger society we all live in.
Our Corporate Values are a core set of beliefs or ideals that define who we are individually and as a company. They determine the choices we make. They are an internal code that defines how we experience and interpret the world and thus how we serve our customers.
We consistently seek out alternative approaches to addressing opportunities and challenge the status quo to create value.
We have clarity, purpose, and the ability to focus on the right priorities. We continuously strive to remove unnecessary complexity to create user-friendly solutions and better experiences.
We are open, honest, transparent, and collaborative, balancing the need for results with being considerate of others and their feelings.
We take ownership of behavior, decisions, and performance. We make well-thought-out decisions that lead to the right changes for the right reasons.
We always treat people with courtesy, politeness, kindness, and fairness. We continuously strive to create a diverse environment where every individual or group is included, respected, supported, and valued to engage and lead.
The health and safety of our workforce is a top priority and through our programs and practices, we seek to maintain a culture in which employees and contractors keep each other safe on the job. In accordance with best practice, Avaya maintains an Environmental, Health and Safety Management System to manage the risks associated with our activities.
“At Avaya, we take the phrase ‘people first’ very seriously. We share a mindset here to create an environment where we feel valued, productive, and have the opportunity to learn and grow. As a team, we’re all about thriving, both inside and outside the workplace.” —Anna-Marie Crowley, Chief Human Resources Officer
Avaya makes the list for the third consecutive year. Forbes and Statista selected the World’s Best Employers 2022 based on an independent and anonymously administered survey of more than 150,000 workers in 57 countries across the globe.
“Avaya presents many opportunities to form relationships with colleagues across many functions all over the world. Our supportive and diverse culture is invaluable to helping our people develop professionally and personally. Our people are one of our greatest strengths.”
— Financial Planning Manager, Ireland
“Amazing people and the best of culture that builds trust amongst people working together. Avaya inspires innovation across all domains to care for its customers and employees.”
— Operations Manager, India
"Avaya’s diverse group of leaders has provided me with endless opportunities to grow as a professional and as an experience builder."
— Named Account Manager, United States
"Avaya is purpose-built to empower its employees, fostering collaboration and encouraging innovative problem-solving. Working here has allowed me to connect with global leaders and given me the platform to showcase my ideas and make a positive impact in the organization."
— Channel Account Manager, Mexico
“The Avaya culture embraces difference and diversity. The feeling that what you do is valued, recognized and appreciated is extremely encouraging and positive.”
— Regional Channel Leader, Singapore
“Avaya's culture is one which builds trust with senior leadership and empowers employees to attain positive customer experiences. Our culture also helps to maintain equilibrium between personal and professional life.”
— Sales Engineering Manager, South Africa
"Starting as an intern, I was astonished by the amount of respect, trust, and empowerment provided to me and others by the senior teams. They fostered a healthy work environment in addition to providing great mentorship and growth opportunities."
— Software Engineer Manager, Canada
Senior Marketing Director John Colvin was announced as a winner for the Top 50 Marketer Award during the 2023 OnCon Icon Awards. Award winners, voted by their peers, selected leaders that they felt demonstrated a good mix of success and positive impact on their organization and/or previous organizations, made strong contributions through thought leadership, have been innovative, and who have exhibited great leadership.