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Emerging Products and Technology
Avaya recognises the need to leverage innovation to change the game, to transform the way people communicate and collaborate. Avaya understands the hurdles businesses of all sizes face and the obstacles that must be overcome to enable them to provide enhanced service to their customers; service that is better and faster than ever expected and delivered with the same high standards of reliability and superior quality.
Avaya is focused on a market driven innovation model, which identifies ways to meet businesses’ needs and accelerate the commercialisation of these new solutions into their enter prise. This model ensures that people, not technologies, are the focal point behind innovations that are open to various environments and created with purpose and relevancy to their businesses providing the ability to exceed their goals and objectives.
Avaya Labs
Avaya Labs, the world-class Research and Development arm of Avaya Inc., has a history of delivering for today and innovating for the future. We have a rich heritage of technical excellence from Bell Labs.
Working closely with customers, Avaya Labs is shaping the future of intelligent communication and collaboration, building on the twin foundations of reliable secure ubiquitous communication and superior customer service solutions. Through collaboration solutions, Avaya is focused on helping to improve customer service, worker productivity, and business efficiency, across the distributed enterprise.