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News and Events
Avaya helps businesses enhance customer service in a multimedia world
13 Jul 2011
Avaya, a global provider of business communications and collaboration solutions and services announced new contact centre products that address the challenges businesses face in delivering superior customer sales and service experiences in a multimedia world. The new products help improve both agent-assisted and automated service to drive more personalised and seamless customer experiences across an array of media channels – including social media.
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