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News VPI Call Recording and Quality Monitoring Solutions Now Compliant on Three of Avaya's Latest Communications Platforms at Once Avaya and IBM Expand Relationship with Focus on Unified Communications and Security Interoperability Cerium Networks, Inc. Achieves Avaya Services Delivery Specialist Certification Press Room Events How to Drive Superior Customer Service in an Economic Downturn: 7 Innovative Strategies that Deliver Performance While Reducing Contact Center Operational Costs Differentiated Customer Service in a Downturn Economy: Keeping the Competitive Edge Lotusphere 2009 More Events		Spotlight Extend The Value of IBM Lotus Applications with Avaya UC LotusUserGroup.org invites you to see how Unified Communications solutions are helping businesses and institutions utilize improved communications and collaboration to increase performance and become more responsive to customers and clients with this 16 June 2009 webinar. Bert Fish Medical Center Improves Patient Care with Avaya and Ascom Learn how Avaya and DevConnect Partner Ascom assisted Bert Fish Medical Center to offer more services with less people and less money, while helping to improve overall patient care through ease of management, customer service enhancements, and movement towards Unified Communications. CSX Stays On Time with Avaya and Divitas CSX reduced cellular calling costs and eliminated multiple handsets used by train operations staff who roam the workplace and communicate frequently on urgent events with a solution from Avaya and DevConnect partner Divitas. More Access the Avaya Buyer's Guide by Telecom Reseller Foxwoods Places The Smart Bet Helping Anthony Marano Keep Things Fresh Brief View Thought Leadership The Importance of Making the Proper Communication Management Investment (from DevConnect Partner RSI) Avaya Aura: A New Era In Business Communications (Video) AT&T Mobile Extension with Avaya One-X Mobile (Video) Developer Resources AvayaTwitter Sample Application for Avaya Deskphones Get your free Avaya Aura screensaver Tutorial: Dialog Designer Call Flow Elements

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