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agosto 20, 2010

Avaya Aura Contact Center - Experience Management Scenario

The video envisions a company utilizing the capabilities of Avaya AuraTM Contact Center Suite to deliver exemplary customer service, protect and build its brand image, and out-distance itself from competition. Note, this video outlines capabilities that are not currently available and are part of Avaya’s future roadmap. Certain capabilities may have dependencies requiring specific configurations. Please consult your Avaya sales engineer or representative for details.

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julio 12, 2011

Avaya Aura Experience Portal

See how Experience Portal can help you automate and orchestrate a powerful, cost effective multimedia customer experience.

DEMOS

mayo 04, 2009

Avaya IQ

Get insight into what drives your business with this new reporting and analytics platform. It ties revenue and quality scores to each call and delivers reports that relate activity to results.

DEMOS

abril 23, 2009

CCE Unified Desktop Flash Demo

Flash Demo als Einf?hrung zum Unified Desktop von Contact Center Express 4.0

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agosto 25, 2008

Impact 360 from Verint Witness Actionable Solutions

Impact 360 solutions, powered by Avaya, help optimize workforce performance so you can improve customer interactions and deliver the experiences you want your customers to have.

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