Gestion de l'expérience client

Rendez l'expérience de vos clients unique, personnelle et durable

Acheter

APPELEZ-NOUS

Canada : 1-866-GO-AVAYA

Tous les autres emplacements: 1-908-953-6000

Documentations et Vidéos

DES DOCUMENTS ET VIDÉOS CLASSÉS PAR CATÉGORIE SE TROUVENT CI-APRÈS :

catégorie
Démonstrations
Avaya Aura Call Center Elite Multichannel Video

10 Nov 2013

Avaya Aura® Call Center Elite Multichannel Demonstration

Adding new channels to your contact center is simple and seamless with Elite Multichannel.

21 Oct 2013

Avaya one-X® Agent

This demo highlights Avaya one-X Agent, a softphone that gives contact center agents the tools they need to be more productive whether they’re working in a headquarters location, in a branch office or home office.

11 Oct 2013

Avaya Aura® Workforce Optimization

This demonstration provides a brief overview of the features and values of Avaya Aura Workforce Optimization.

Brochures

04 Dec 2013

The Value of Avaya Global Support Services

Get direct access to Avaya product information, sophisticated support tools and processes, and knowledgeable and experienced technical experts. To save you time and resources, we focus on problem prevention, rapid resolution, and optimization.

17 Oct 2012

Contact Center Optimization Brochure

A central goal of Avaya Contact Center Optimization services is to protect your existing investment in people, processes and technology. Taking an end-to-end look at your operations, we can help you optimize the performance, capabilities and value of your contact center operation.

Awards

28 Jun 2013

Avaya Positioned as a Leader by Gartner in Magic Quadrant for Contact Center Infrastructure for 13th Consecutive Year.

Avaya has been the only vendor consistently appearing as a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure since its inception.  Positioning for 2013 based on completeness of vision and ability to execute.

Pour Acheter

APPELEZ-NOUS

Canada : 1-866-GO-AVAYA

Tous les autres emplacements: 1-908-953-6000