Développement d’applications avancées

Des services de développement d’applications personnalisées

Brochures

Agent Map Brochure [PDF]

29 May 2013
Agent Map is a real time visual analytics application to enhance customer service and s Simplify how you manage and support agents.

Avaya Advanced Application Development Services [PDF]

12 Dec 2012
Improving enterprise collaboration, customer experience, and competitive advantage through customized solutions.

Fiches d'information

Callback Assist Fact Sheet [PDF]

23 Apr 2012
To provide an improved customer experience during peak calling times, Avaya Callback Assist provides a highly effective solution to provide customers with more options to reach you and your business.

Livres blancs

7 Communications trends for 2014 - driving service needs [PDF]

23 Dec 2013
For the fifth year, Avaya polls leading thinkers for observations on the year ahead in information and communications technology. Here are seven trends for 2014 on how IT departments provide services, and how those services are acquired and deployed.

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