IP Office™ Platform

Une solution de collaboration unifiée, simple et efficace

Documentations et Vidéos

Brochures

La Différence Multicanal [PDF]

13 Jun 2016
Avec les solutions de centre de contact Avaya pour IP Office, vos agents ont la possibilité de faire passer une demande web à une session de discussion instantanée en ligne. La possibilité de passer d’une discussion instantanée à un appel vocal. Ils disposent également d’informations sur ce que les clients ont déjà acheté, ce qui leur permet de proposer des accessoires et des montées en gamme.

Mobile Collaboration Solution for Midsize Enterprise Brochure [PDF]

05 Jun 2012
Working any time, anywhere is the new normal. Partners, customers and colleagues expect instant response and personalized service. This brochure explains how Avaya delivers exactly what your employees need to work effectively from anywhere at any time, allowing them to engage and execute on market opportunities faster.

SHADOW Real-Time Dashboard from Resource Software International [PDF]

20 Apr 2012
SHADOW Real Time Dashboard (RTD), from Avaya DevConnect Technology Partner Resource Software International (RSI), provides supervisors with instantaneous metrics about their communication facilities and offers call center agents immediate feedback.

Algo Communication Products 8180 SIP Audio Alerter [PDF]

20 Apr 2012
With the 8180 SIP Audio Alerter, from DevConnect partner Algo Communication Products, businesses can amplify the ringtone for incoming calls as well as deliver two-way voice paging capabilities.

Computer Instruments IPO e-IVR Suite Platform [PDF]

01 Mar 2012
With the customized e-IVR Suite from DevConnect partner Computer Instruments, organizations can provide customers with a convenient and efficient way to complete contact center transactions while keeping control over costs and overhead.

Veramark Telecom Expense Management Suite [PDF]

21 Feb 2012
The VeraSMART Telecom Expense Management Suite, from DevConnect member Veramark Technologies, effectively manages resources, boosts organizational efficiency, improves cost management and productivity, and automates workflow process management.

LIBATEL - Managing Call Data with SharpDial [PDF]

01 Feb 2012
SharpDial call accounting software, from Avaya DevConnect partner LIBATEL, helps businesses get a clear picture of how employees use their phone system.

Mobile Collaboration Solution for Small to Midsize Business Brochure [PDF]

17 Jan 2012
Mobility, the ability to do work from anywhere, is reshaping every aspect of business operations today, from sales to customer service to hiring and budgeting. To remain competitive, small and midsize companies need to match their communications to the new realities of the marketplace. Making smart use of the latest communication and collaboration capabilities has never been more important.

Revolution Web Call Accounting from Resource Software International (RSI) [PDF]

06 Jan 2012
Revolution Web Call Accounting, from Avaya DevConnect partner Resource Software International, is a dynamic, browser-based communications management solution that businesses can use to track and manage telecom usage.

eBooks

Avaya eBook Summary - Full-size Collaboration for Midsize Companies [PDF]

08 Oct 2013
This 2-page document provides a brief overview of the content in the Avaya Midmarket eBook.

IP Office eBook: Communications for your Growing Business [PDF]

17 Jul 2012
Avaya IP Office is a simple, scalable solution that enables your workforce to be more flexible and provides you with a foundation that will allow you to easily build out and up so you continue to receive additional returns on your initial investment. Maximize productivity, increase profitability and be prepared for what the future has to bring – with IP Office.

Fiches d'information

Avaya IP Office Collaboration Editions [PDF]

18 Nov 2015
Des solutions de collaboration conçues pour répondre à vos besoins commerciaux

Solutions de productivité d’utilisateur Avaya IP Office [PDF]

17 Sep 2015
Chaque employé présente des besoins de communication uniques, principalement motivés par le lieu et la manière de travailler. Les employés de bureau travaillent généralement à leur bureau. Les employés mobiles ont besoin de se connecter où qu’ils soient.

Avaya IP Office Server Edition [PDF]

17 Sep 2015
Une équipe plus riche et un engagement des clients pour les entreprises de taille moyenne: vers une croissance continue et une administration simplifiée

Avaya IP Office™ Select [PDF]

08 Sep 2015
Les avantages d’une équipe puissante et de l’engagement client, d’une évolutivité et d’une résilience professionnelles pour les entreprises de taille moyenne. En toute simplicité.

What's New in IP Office 9.0 [PDF]

08 Oct 2013
This 2-page document contains a summary of the most significant new features with the 9.0 release of Avaya IP Office.

Livres blancs

AN END-TO-END TEAM ENGAGEMENT ENVIRONMENT MAKES IT EASY TO CHANGE THE WHERE YOU WORK™

28 Aug 2015
Un environnement favorisant l'engagement de vos équipes rapide à déployer, accessible, puissant et facile à maintenir. Ce guide vous explique comment la solution haute performance adaptée peut accélérer la croissance de votre entreprise.

Veuillez remplir le formulaire ci-dessous pour télécharger notre nouveau guide, 8 fonctions indispensables à votre solution de communications.

THE PERFECT PARTNERSHIP OF MOBILE AND CLOUD MAKES IT EASY TO CHANGE THE WHERE YOU WORK™

19 Mar 2015
Une solution de communications client véritablement mobile, aussi puissante et facile à utiliser qu'un logiciel sur ordinateur, peut stimuler votre entreprise. Ce rapport vous montre comment la solution adéquate peut vous procurer un avantage concurrentiel.

Veuillez remplir le formulaire ci-dessous pour télécharger le rapport, Pourquoi le nuage et la mobilité sont les partenaires idéaux des CU.

UN ENVIRONNEMENT MOBILE FACILITANT LE PROCESSUS (DE CHANGER DE LIEU DE TRAVAIL™)

26 Feb 2015
Un bon environnement mobile facilite l’optimisation de la productifivé des équipes, où qu’elles se trouvent. Ce livre électronique détaille la simplicité de ce processus.

Remplissez le formulaire ci-dessous pour télécharger notre livre électronique (intitulé Un engagement transparent auprès des moyennes entreprises).

Tools

Calculate the TCO for Avaya IP Office [PDF]

29 Oct 2012
Owning a business communications system is more than just the purchase price. It also includes costs like networking services and equipment, administration, conferencing, and even power consumption. Answer a few questions and you can see how Avaya IP Office delivers the lowest total cost of ownership and the most value for your money.

Vidéos

Tablet Collaboration - Avaya SME Solutions Demo [1:34]

15 Oct 2013
This short video is a recording of a live demonstration featuring the Avaya one-X® Portal and Avaya Flare® Experience applications on the Avaya IP Office Unified Communications platform.

Impressing your Customers - Avaya SME Solutions Demo [1:07]

15 Oct 2013
This short video is a recording of a live demonstration featuring the Avaya Video Collaboration Solution on the Avaya IP Office Unified Communications platform.

Preventing Lost Productivity - Avaya SME Solutions Demo [1:06]

15 Oct 2013
This short video is a recording of a live demonstration featuring the Avaya one-X® Portal application on the Avaya IP Office Unified Communications platform.

Mobile Service Resolution - Avaya SME Solutions Demo [1:14]

15 Oct 2013
This short video is a recording of a live demonstration featuring the use of GeoPresence on the Avaya one-X® mobile Preferred application on Avaya IP Office.

Mobile Office Productivity - Avaya SME Solutions Demo [1:19]

15 Oct 2013
This short video is a recording of a live demonstration featuring the Avaya one-X® Mobile Preferred application on the Avaya IP Office Unified Communications platform.

Amazing Meetings - Avaya SME Solutions Demo [1:16]

15 Oct 2013
This short video is a recording of a live demonstration featuring the Avaya Video Collaboration Solution on the Avaya IP Office Unified Communications platform.

IP Office Overview [2:30]

12 Oct 2013
An overview of IP Office.

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