Avaya Aura® Performance Center

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Avaya Speech Analytics Video

Avaya Speech Analytics – Insights Gained Lifecycle of a Call Customer Video [3:00]

10 Nov 2013
Avaya Speech Analytics makes it easy to analyze recorded voice conversations with its advanced phonetic speech search technology that identifies key words and phrases in audio recordings.  See and hear the business insights gained through this example of a customer speaking with a contact center agent.

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