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Unified Messaging

Designed for single- or multi-site enterprises, Avaya’s powerful standards-based, IP unified messaging portfolio provides features like call answering, voice messaging, and speech capabilities.
 
Unified Messaging comprises four products: Avaya Aura™ Messaging, Avaya Modular Messaging, Avaya CallPilot™, and Avaya Hospitality Messaging Server—each supporting specific business and end user needs.

Avaya Aura™ Messaging

Give users a rich set of features including a voicemail toolbar for email environments, speech recognition for names, and speech-to-text conversions. Avaya Aura Messaging offers flexible messaging storage options: combine storage and the messaging application on one server, deploy them separately, or use the email server. Scale capacity easily as needed, and rely on multiple levels of resiliency supported by redundant servers.

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Modular Messaging

Modular Messaging keeps messages accessible anytime, anywhere from a wide array of devices including phones, fax machines, and PCs. This flexibility enhances employee productivity, helping to improve customer satisfaction, lower costs, and drive revenue.

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Avaya CallPilot™

CallPilot provides voice/fax messaging and integrated unified messaging capabilities through the user’s familiar desktop e-mail environment. It also offers Web-based unified messaging and personal mailbox management through My CallPilot.

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Hospitality Messaging Server

This flexible messaging solution integrates seamlessly with the Property Management System, providing advanced administrative functions to keep operations running smoothly. It can scale from the smallest property type to the largest mega resort and is available for global deployment.

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