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Avaya Mission Statement

Provide the world's best communications solutions that enable businesses to excel.

Our Values

Customer Value
We deliver unparalleled value to our customers.
 

  • Only by serving our customers well do we justify our existence as a business.
  • We view our success as dependent on our customers' success, both now and in the future.
 
Accountability
We keep our commitments to our stakeholders.
 
  • We earn the confidence of our stakeholders by acting with integrity and behaving ethically.
  • We do what we say we will do.
 
Diversity
Our value as a company is realized by recognizing the value of each individual.
 
  • We embrace diversity as a competitive advantage essential to our success.
  • We are a global company in every sense - geographically, strategically and culturally.
 
Innovation
We embrace change, for ourselves and for our customers and partners.
 
  • We foster creativity, innovation and risk-taking that will enhance shareholder value and improve our customers' businesses and our own.
  • We use technology as a strategic tool.
 
Velocity
We win by combining speed and direction.
 
  • Our sense of urgency is manifested in timely, customer-focused execution.
  • We understand that the best decisions balance thoughtfulness and speed.