Recent Articles

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Less Maintenance, More Innovation: How to (Finally) Fill the IT Skills Gap

  • Jean Turgeon
  • February 20, 2017 | Estimated reading time: 6 minutes to read
  • If you take a good look at how the business ecosystem is evolving, you’ll find that it’s being redefined by five key market trends: Automation…
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2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

  • Tony Kleckner
  • February 16, 2017 | Estimated reading time: 4 minutes to read
  • Every year, Avaya and IAUG recognize a handful of customers who are innovators. These customers are recognized with Customer Innovation Awards. Last year’s award winners…
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APTs Part 4: How Do You Detect an Advanced Persistent Threat in Your Network?

  • Ed Koehler
  • February 15, 2017 | Estimated reading time: 4 minutes to read
  • Here in part four of my APT series, we’re looking at how to detect Advanced Persistent Threats in your network. The key is to know…
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Avaya and Axis Communications: Securing Video Surveillance Solutions

  • Alan Hase
  • February 13, 2017 | Estimated reading time: 2 minutes to read
  • What do video surveillance cameras, badge readers, video conferencing endpoints and IP phones have in common? They all utilize the IP network infrastructure. Technologies that…
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Achieving Secure, Mission-Critical Technical Support is a Two-Way Street

  • Mike Runda
  • February 13, 2017 | Estimated reading time: 3 minutes to read
  • Recently, an Avaya customer—a major global financial institution—encountered a pretty disruptive network issue. Avaya support technicians encountered roadblocks in resolving the issue, and the customer's…
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Why Compassionate Leadership is the Best Business Strategy

  • Amy Fliegelman Olli
  • February 9, 2017 | Estimated reading time: 4 minutes to read
  • I remember reading an interview with CEO of LinkedIn Jeff Weiner. He was talking about his evolution as a leader. His “aha” moment had come…