Recent Articles

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Serving Customer Buying Patterns Means Our Partners are “Living on the Edge”

  • Fadi Moubarak
  • December 1, 2016 | 3 minutes to read
  • Today’s business environment is a competitive and dynamic landscape that necessitates innovation in communications and collaboration. Technology solutions are more than mere infrastructure investments, they…
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Make or Break: The Customer Experience Imperative for Midsize Businesses

  • Karen Hardy
  • December 1, 2016 | 5 minutes to read
  • According to the Wall Street Journal, 2016 Thanksgiving and Black Friday sales have already accounted for more than $3 Billion in “desktop spending”—aka, e-commerce. While…
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The IoT Chronicles Part 2: Three Big Security Threats—and How to Solve Them

  • Jean Turgeon
  • November 28, 2016 | 6 minutes to read
  • With projected market revenue of $1.7 trillion by 2020, the Internet of Things (IoT) stands to forever change the world as we know it. In…
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Has WhatsApp Video Missed a Trick?

  • Savio Tovar Dias
  • November 23, 2016 | 2 minutes to read
  • In today’s mobile-led world, there is no doubt that messaging apps are becoming the preferred means to communicate with friends, family, and even work colleagues.…
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Avoid Security Theater When Safeguarding Your Network

  • Paul Unbehagen
  • November 16, 2016 | 3 minutes to read
  • I have recently been in several meetings where I have been asked to provide advice on network and security designs. Many of the conversations revolved…
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The IoT Chronicles Part 1: Demystification and Strategy

  • Jean Turgeon
  • November 14, 2016 | 5 minutes to read
  • If you follow my blog, then you know I talk a lot about the Internet of Things (IoT). As Avaya’s Chief Technologist for Software Defined…