Unified Communications
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Unified Communications
Subscribe to the RSS Feed for this topicIt's been a few weeks since the 140Conf in NYC and the short panel discussion Apr. 21st on the Future of Communications with Bryan Katz......more
The Hidden Dangers of the Public Enhance 9-1-1 System
The rapid advancements in the technologies used by enterprise style organizations has outstripped the ability of the public Enhanced 9-1-1 system to keep pace. This is resulting in increasing problems for public safety responder dealing with emergencies that occur in the Enterprise. It is also increasing the risks to the estimated 60 million people who each day use a Multi Line Telephone Systems in their daily work. There are tools to help with these challenges. There is a need for education and action....more
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I spend some time in order to understand how to avoid spending money, as Robin Foster, Practice Leader for Avaya ROI TCO Analysis, gives me the low down on how moving to SIP can be a smart economic move....more
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As the wheels of my 6AM flight leave the ground it seems as though more than just the increased G's of takeoff press me back into the seat. An unsettling feeling seems to surround the airliner's cabin....more
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You don't get where you want to go by following the car behind you
An open SIP policy is a good thing. But a program for interoperability is even better. It's easy to say that customers are welcome to use any SIP compliant device that they so choose. But how do you know that this actually works, and works well?...more
It seems my smugness in the recent post Surviving Snowmageddon about my work arrangement's resilience against disruption has come back to haunt me. Well just a little....more
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Bridge Business to Business and Personal Communications Gaps With Social Networks
Today it's rare that any company works projects totally internally. It's also rare that you are only communicating/collaborating for "work" from 9 to 5 and for personal otherwise. Our professional and personal lives have blurred. Unified Communication and Collaboration "tools" need to effectively bridge multiple enterprises together, as well as allow personal/professional connections outside your enterprise to be effective and useful. "Free" social networking services can have a role in the enterprise and in bridging multi-company and appropriate personal/professional communications....more
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The Communication Revolution - Part 2, Social Communication Behavior Impacts
This post is part 2 of a series of posts on the Communication Revolution and Deep Impact it has on us. Part 1 of the series discussed how the Communication Revolution has brought on information overload and communication management issues. This post focuses on the impact that new technology and communication modes have had on our social communication behavior and preferences. Ultimately the series will end with recommendations and examples of what Unified Communication solutions can do to help us better cope with the less positive side effects of this revolution....more
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