Unified Communications
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Unified Communications
Subscribe to the RSS Feed for this topicThe immediate question was "How could this happen?" The initial suspect being the new VoIP system installed last December by Broadvox. or the VPC provider providing E911 connectivity. As usual, the press sees "E911 failure" and "Voice over IP" in the same sentence, and they immediately draw the conclusion that the two technologies are related and at fault of the problem. Even Manhattan Police Chief Howard Martin responded, "it had nothing to do with us, it was a problem at the school." ...more
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American money is not really well designed. It's hard to use, at least in comparison to Canadian money. No, this article isn't about economics. It's about taking care to design for usability....more
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Every once in a while, something new comes along that has the potential to change how we approach a particular task, or activity. Occasionally,......more
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Guest Blogger Atty. Martha Buyer - Dialing 911 from Inside Your Workspace
While legal obligations for reporting in multiline telephone systems vary from jurisdiction to jurisdiction, internal granularity--that is, having someone inside the company know from precisely where the call to 911 was made is both easy to manage and cost effective to implement. This is a marked contrast to keeping the same information current with the local carrier or another third party on the "outside" who needs to be in the loop every time a new employee starts or moves workspaces from one office location to another....more
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Avaya's showcasing new healthcare innovations at the 2012 HIMSS Conference and Exhibition in Las Vegas, where we've been highlighting advancements in mobility, social media and videoconferencing. These Avaya solutions are designed to streamline communications and help improve care across the lifecycle of a patient--from pre-admission, to delivery of treatments, to post-discharge care and follow-up. ...more
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Tax relief to the middle class is certainly a nice thing, but why is it news in a podcast and blog focused around 911? Rider Legislation have been used to attach issues to an important bill, such as middle class tax relief and job creation, because a veto or postponement of that bill could delay funding to important government programs or cause serious damage politically in an election year. NG911 is getting a free ride on this bill, H.R. 3630....more
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Avaya execs had the Avaya Flare® Communicator application on their desktop just a few weeks after coding started. This feels overly courageous. But it's just an inherent part of the Agile development process. A goal is to get hands-on customer input early and often....more
Rolling the dice on your communications solutions
People who know me, will probably tell you I have a little gambler in me. It might be from years of poker playing or enjoying......more
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