25 Articles Tagged WebRTC

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What Our Predicted 2016 Trends Reveal About the Future of Business

  • Laurent Philonenko
  • December 14, 2015 | 6 minutes to read
  • At Avaya, we’re always looking forward. When creating a road map for the future of the company and the benefit of our customers, my team…
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WebRTC: Winning the Zero Moment of Truth

  • Laura Bassett
  • February 23, 2015 | 5 minutes to read
  • Most smartphone users check their phones 150 times a day. This behavior, as well as growing high-speed Internet penetration, have changed how consumers create shopping…
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The New Era of Engagement – A Day in Life of an Online Shopper

  • Luke Stangel
  • January 27, 2015 | 1 minute to read
  • At the recent Avaya Engages Silicon Valley event, Avaya announced a number of initiatives, including our new engagement strategy, and technologies such as Avaya Engagement…
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An Introduction to the Avaya WebRTC Snap-In

  • Andrew Prokop
  • October 22, 2014 | 8 minutes to read
  • Over the last several months, I’ve written a number of articles about WebRTC. I discussed encryption, network address translation, signaling, and--over the course of four…
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Writing Your First WebRTC Application: Part 3

  • Andrew Prokop
  • September 23, 2014 | 6 minutes to read
  • Welcome to part three in my series of “Writing Your First WebRTC Application” articles. Part one described the basic components involved in a WebRTC solution…
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Writing Your First WebRTC Application: Part 2

  • Andrew Prokop
  • September 4, 2014 | 4 minutes to read
  • Last week I posted the first article in my series on writing your first WebRTC application. In it, I explained the high level aspects of…
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Writing Your First WebRTC Application: Part 1

  • Andrew Prokop
  • August 12, 2014 | 5 minutes to read
  • This is not the article that I intended to post today. The real article, which is still a work in progress, is a step-by-step approach…
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Understanding WebRTC Media Connections: ICE, STUN and TURN

  • Andrew Prokop
  • August 11, 2014 | 6 minutes to read
  • In my previous blog article, An Introduction to WebRTC Signaling, I presented the basic flow of two Web browsers exchanging SDP through a signaling server.…
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Introduction to WebRTC Signaling

  • Andrew Prokop
  • August 7, 2014 | 3 minutes to read
  • There is something you need to know about me. When I get excited about something, I tend to get really excited. Case in point is…
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An Introduction to the Opus Codec

  • Andrew Prokop
  • July 15, 2014 | 4 minutes to read
  • This is my third article on audio codecs. The first two covered the common codecs such as G.711 and G.729, along with the relative newcomers…
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A WebRTC Security Primer

  • Andrew Prokop
  • July 15, 2014 | 3 minutes to read
  • There are a number of reoccurring themes in my blog articles and security is near the top of the playlist. If you’ve been a long…
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WebRTC: What It Is, and Why It's Coming to a Browser Near You Soon

  • Andrew Prokop
  • June 23, 2014 | 6 minutes to read
  • I have been working in the field of communications for a long time, and have witnessed many significant changes over the years. Some ideas, like…
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The Office isn’t Dead; Just Evolving

  • Luke Stangel
  • May 1, 2014 | 4 minutes to read
  • Is the office as we know it heading towards a slow extinction, or is it an opportunity for a new “frontier” of advancements in technology…
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Enterprise Connect 2014: Val Matula on How Video Will Change Contact Centers Forever

  • Luke Stangel
  • March 19, 2014 | 9 minutes to read
  • WebRTC is new, hot, and not terribly well-understood by many. Thankfully, Val Matula, Avaya’s Senior Director of Multimedia Technologies, knows the ins-and-outs, where it came…
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Here's Why the LifeSaver iPhone Case Won't Work

  • Mark J. Fletcher, ENP
  • March 18, 2014 | 11 minutes to read
  • Earlier this month, a Florida-based startup launched a fundraising campaign on Indiegogo for a new, E911-enabled iPhone case that makes some pretty impressive claims: Simply…
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How WebRTC Could Usher in the Era of Video-Enabled Customer Service

  • Luke Stangel
  • December 2, 2013 | 3 minutes to read
  • Simple, near-instant customer service still eludes most Internet retailers (maybe you are experiencing that frustration this Christmas shopping season). This is a shame. At Avaya,…