16 Articles Tagged VoIP

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Yanmar America Jump Starts VOIP System with IP Office

  • Luke Stangel
  • April 18, 2016 | 3 minutes to read
  • Yanmar America didn't have a choice when it came to upgrading its aging VOIP systems. Its legacy solution was, quite simply, at the end of…
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Buyer Beware! The Hidden Dangers of WiFi-Enabled 911

  • Mark J. Fletcher, ENP
  • October 21, 2015 | 3 minutes to read
  • The term 'Caveat Emptor' is a Latin phrase meaning, "let the buyer beware." The term is primarily used in real estate transactions, but it's applicable…
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Social Security Administration Processes 500 Millionth Call Through Modernized Phone System

  • Luke Stangel
  • September 29, 2015 | 2 minutes to read
  • On the morning of June 16, the U.S. Social Security Administration (SSA) processed its 500 millionth call through its Telephone System Replacement Program (TRSP)-driven modernized…
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Vishing - Another Form of Social Engineering

  • Mark J. Fletcher, ENP
  • October 31, 2014 | 3 minutes to read
  • Recently, a customer reached out to me and asked me to comment on the current state of Vishing, or Voice Phishing, as it applies to…
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Avaya IP Shuffling: What Exactly Happens?

  • Andrew Prokop
  • April 16, 2014 | 4 minutes to read
  • Here in Minnesota we like to say that there are only two seasons – winter and road construction. As winter finally comes to an end…
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Dipping Your Toes into the SIP Stream

  • Andrew Prokop
  • April 8, 2014 | 4 minutes to read
  • There are surprises and there are surprises. For instance, I like it when I come home after a long day at work to find that…
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Tackling Loop Detection in SIP Architecture

  • Andrew Prokop
  • April 3, 2014 | 4 minutes to read
  • It is said that the definition of insanity is doing the same thing over and over again and expecting different results. I will venture to…
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Avaya Charts a Course for Interop

  • Luke Stangel
  • March 4, 2014 | 9 minutes to read
  • Tim Titus is an innovator and problem-solver in the enterprise networking space. The founder of PathSolutions, a data and VoIP network monitoring solution, Tim took…
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Getting SIP Communications Right the First Time Around

  • Andrew Prokop
  • February 19, 2014 | 5 minutes to read
  • Last week was a teaching week for me.  Although I enjoy playing the role of professor in my SIP class, I am happy that it’s…
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UC Integrator: Why Enterprises are Embracing Microsoft Lync and Avaya

  • Luke Stangel
  • February 17, 2014 | 5 minutes to read
  • As Microsoft prepares to talk up its Lync collaboration app later this week at its annual conference, we'd be remiss if we didn't share how…
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How to Build a Secure SIP Network

  • Andrew Prokop
  • February 13, 2014 | 5 minutes to read
  • For the most part, I love my job as a communications architect.  I love sifting through Wireshark traces trying to find needles in SIP haystacks. …
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What Your Telephone Says About You

  • Andrew Prokop
  • February 6, 2014 | 3 minutes to read
  • I have an odd quirk. Actually, it’s more of a habit than a true quirk. When I go into a place of business, one of…
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Five for Friday: Things We Plan To Do With Our Mobile Devices On Plane Takeoffs And Landings

  • Luke Stangel
  • October 3, 2013 | 2 minutes to read
  • Road warriors rejoice! A key Federal Aviation Administration committee has decided that using our iPhones and Galaxy Notes on a plane is safe during takeoffs…
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Don't roll that truck

  • Carl Knerr
  • August 15, 2013 | 3 minutes to read
  • Anyone that works in the communication space knows that VoIP has been transformative, and with the evolution to SIP, the features and scenarios that can…
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Unified Communications Creates Security Holes. Here's How To Plug Them.

  • Luke Stangel
  • April 17, 2013 | 6 minutes to read
  • UC Exposes Security Gaps That Your Regular Firewall Can't Even Begin To Sew Up. But A Combination Of Smart Policies And The Right Hardware Can…
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Free(ish) Ain't Free(ish): The True Cost of Microsoft Lync

  • Luke Stangel
  • February 21, 2013 | 6 minutes to read
  • One of the lessons I've been trying to teach my kids is that nothing in this life comes free. Parental rewards must be earned (via…