7 Articles Tagged voice

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Vishing - Another Form of Social Engineering

  • Mark J. Fletcher, ENP
  • October 31, 2014 | 3 minutes to read
  • Recently, a customer reached out to me and asked me to comment on the current state of Vishing, or Voice Phishing, as it applies to…
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UC Integrator: Why Enterprises are Embracing Microsoft Lync and Avaya

  • Luke Stangel
  • February 17, 2014 | 5 minutes to read
  • As Microsoft prepares to talk up its Lync collaboration app later this week at its annual conference, we'd be remiss if we didn't share how…
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Who's the Real Number One in Business Telephony?

  • Luke Stangel
  • October 28, 2013 | 4 minutes to read
  • The telephone is far from dead. You know who still loves to call people? Family members, close friends and...the Pope. No joke: 76-year-old Pope Francis…
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Five for Friday: Great, Not-So-Obvious Songs About the Telephone

  • Luke Stangel
  • August 8, 2013 | 5 minutes to read
  • The Outside Lands Rock Festival starts today in San Francisco. I'm not going - the last summer rock festival I went to was Lollapalooza.... waaaayyyyyy…
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Old School Communication Methods Still Rule! (Sometimes)

  • Luke Stangel
  • July 2, 2013 | 3 minutes to read
  • I'm not talking about Morse code, smoke signals, semaphore flags or even Aldis Lamps (look it up). These were already extinct by the time I was…
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Free(ish) Ain't Free(ish): The True Cost of Microsoft Lync

  • Luke Stangel
  • February 21, 2013 | 6 minutes to read
  • One of the lessons I've been trying to teach my kids is that nothing in this life comes free. Parental rewards must be earned (via…
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Avaya TechTalk 007: The City of Taylor

  • Guy Clinch
  • February 13, 2013 | 1 minute to read
  • By Guy Clinch Now Playing: Avaya TechTalk 007: The City of Taylor Avaya Tech Talk host Guy Clinch interviews Charlie Mitchell, account manager at SunTel.…