109 Articles Tagged Unified Communications

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Digital Transformation—Powering New Experiences for Employees and Customers

  • Scott Hanwell
  • March 27, 2017 | Estimated reading time: 4 minutes to read
  • There’s no let-up in the pace of change. New apps, new services and new ways of getting it done seem to spring up daily, and…
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2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

  • Tony Kleckner
  • February 16, 2017 | Estimated reading time: 4 minutes to read
  • Every year, Avaya and IAUG recognize a handful of customers who are innovators. These customers are recognized with Customer Innovation Awards. Last year’s award winners…
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3 Trends Defining the Future of Employee Experience

  • Laura Bassett
  • January 9, 2017 | Estimated reading time: 4 minutes to read
  • As a marketing professional, I'm often asked what I do for a living. When I reply that I'm a "marketer," my family, friends, and even…
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Avaya Demos Wireless Location Based Services at Avaya ENGAGESM Dubai

  • Greg Deffenbaugh
  • December 9, 2016 | Estimated reading time: 5 minutes to read
  • Wireless Location Based Services (WLBS) are usually discussed in the areas of customer or guest engagement. However, there are also valuable use cases in the…
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Younified Communications—it Really is All About YOU!

  • Laura Bassett
  • November 8, 2016 | Estimated reading time: 3 minutes to read
  • One of my favorite things about working for Avaya is that we’re marketing the same collaboration tools we use to do our jobs. Best of…
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Top Reasons for Making a Move to Avaya IP Office 10

  • Miles Davis
  • November 4, 2016 | Estimated reading time: 1 minute to read
  • Midmarket companies (500 or fewer employees) across Latin America are leading the region’s digital transformation in the workplace. Unified Communications is migrating from being seen…
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Heads in the Cloud: Digital Natives and Unified Communications

  • Eric Ryan
  • October 21, 2016 | Estimated reading time: 3 minutes to read
  • Millennial—a four-syllable word that may as well be a four-letter one. Millennials are polarizing, and everyone seems to have an opinion about Gen Y, especially…
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E911’s Fatal Flaw is Lack of Location Data—How Avaya Breeze Can Solve

  • Markus Bornheim
  • September 28, 2016 | Estimated reading time: 6 minutes to read
  • The night of her husband's death, Alison Vroome did everything she knew to be right. She grabbed her phone, called 911 and told the operator…
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Kari’s Law Progress: Texas to implement new 911 Law

  • Mark J. Fletcher, ENP
  • August 10, 2016 | Estimated reading time: 2 minutes to read
  • 983 days. 983 days since a little girl lost her mother after a brutal stabbing, because the motel she was staying in required her to…
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Avaya Named a Leader in Gartner’s Magic Quadrant for Contact Center Infrastructure

  • Gordon Blackie
  • June 2, 2016 | Estimated reading time: 1 minute to read
  • Avaya is honored to be recognized as a leader in Gartner's Magic Quadrant for Contact Center Infrastructure worldwide. Avaya has been the only vendor having…
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Coaching your way to success: Is there something in England’s approach to the Six Nations for businesses?

  • Ioan MacRae
  • May 20, 2016 | Estimated reading time: 4 minutes to read
  • Following England’s unceremonious booting out from its own Rugby World Cup just a few months ago, the team certainly had a lot to prove in…
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Digital Transformation Begins and Ends with the Customer

  • Laurent Philonenko
  • May 10, 2016 | Estimated reading time: 8 minutes to read
  • Being a consumer today can be frustrating. We are armed with uber powerful, smart devices that encourage multitasking from anywhere there is a connection. But…
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Increasing Security Assurance for the Internet of Things

  • Mark Hankel
  • May 9, 2016 | Estimated reading time: 2 minutes to read
  • There’s a growing spectrum of benefits and concerns organizations and individuals face as the Internet of Things (IoT) evolves. On one hand, the increasing connectivity…
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Zang Serves Up a Special Delivery for Your Mom this Mother’s Day

  • Christina Knittel
  • May 5, 2016 | Estimated reading time: 2 minutes to read
  • Mother’s Day is the one day in the U.S. when the most phone calls are made. According to this cool Mother’s Day Facts site, 122…
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Next time you visit Dubai, take a public transport

  • Areff Mohammed
  • May 4, 2016 | Estimated reading time: 3 minutes to read
  • With happiness being a key focus in Dubai, government agencies are looking towards contributing to the goal of raising the quality of life of customers…
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The Future of Intelligent Headsets: Avaya, Plantronics Expand Strategic Partnership

  • Luke Stangel
  • December 3, 2015 | Estimated reading time: 3 minutes to read
  •   In the age of the Internet of Things (IOT), it’s all about intelligence: smartphones, smart watches ... and, thanks to Avaya and Plantronics, smarter…