49 Articles Tagged uc

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Younified Communications—it Really is All About YOU!

  • Laura Bassett
  • November 8, 2016 | 3 minutes to read
  • One of my favorite things about working for Avaya is that we’re marketing the same collaboration tools we use to do our jobs. Best of…
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One-Click Collaboration: The Promise Fulfilled

  • Laura Bassett
  • October 17, 2016 | 3 minutes to read
  • A colleague was telling me about shopping for clothing with his two kids at a retailer styled after an old general store. Memorabilia from the…
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The Value of Enterprise Mobility—Spread the Love

  • Laura Bassett
  • September 26, 2016 | 3 minutes to read
  • In a recent blog, I mentioned my sister-in-law's frustration at not being able to use her smart phone for work purposes and how many businesses…
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The Future of Intelligent Headsets: Avaya, Plantronics Expand Strategic Partnership

  • Luke Stangel
  • December 3, 2015 | 3 minutes to read
  •   In the age of the Internet of Things (IOT), it’s all about intelligence: smartphones, smart watches ... and, thanks to Avaya and Plantronics, smarter…
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Understanding Avaya Aura SIP Registration

  • Andrew Prokop
  • December 1, 2015 | 5 minutes to read
  • “Let’s start at the very beginning/a very good place to start/when you read you begin with A B C/when you sing you begin with Do…
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You Say You Want an Evolution? Well, Ya Know… *

  • Cynthia Loosley
  • October 7, 2015 | 2 minutes to read
  • As technologies go, there’s little glamor or excitement in those that have stood the test of time. Today, the spotlight shines brightly on the latest…
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Avaya Tech Talk: The 'Internet of Things' Needs a Network

  • Mark J. Fletcher, ENP
  • August 6, 2014 | 5 minutes to read
  • In order for the Internet of things to actually do anything, it’s going to need a ‘Network of Things’ to operate upon. If you are…
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Bring-Your-Own... Unified Communications

  • Luke Stangel
  • June 4, 2014 | 4 minutes to read
  • Let’s get this out of the way: “Bring your own device” won’t save your company money. Sure, BYOD lets your IT department avoid the upfront…
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Why Professional Services Are Critical For Enterprise Success

  • Luke Stangel
  • June 2, 2014 | 2 minutes to read
  • Our customers are constantly trying to find ways to save money and be more efficient. One of the best ways to save money and increase…
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How Do You Implement Presence with SIP?

  • Andrew Prokop
  • June 2, 2014 | 6 minutes to read
  • Are you familiar with busy lamps on telephones? For many years, they were the only way you could “see” the telephone status of a coworker.…
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Untethering the User from the Device with SIP

  • Andrew Prokop
  • May 21, 2014 | 5 minutes to read
  • Those of you (like me) of “a certain age” might remember that your first work telephone was probably an analog 2500 set. It was fine…
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Would an Emergency 911 Call Work from a SIP Phone?

  • Andrew Prokop
  • May 16, 2014 | 8 minutes to read
  • Have you ever had the need to dial 9-1-1? Unfortunately, I have. It was just one time, but one time is enough for me. I…
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Avaya Diagnostic Server Delivers Unprecedented Network Visibility

  • Sandra Thomson
  • May 15, 2014 | 2 minutes to read
  • Have you ever worked on a trouble ticket from a contact center agent reporting poor audio quality and you can’t seem to pinpoint the root…
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What Happens if You Don’t Create a Secure SIP Infrastructure? Bad Things.

  • Andrew Prokop
  • May 12, 2014 | 4 minutes to read
  • What happens if you don’t create a secure SIP infrastructure? Bad things can happen. There are lots of nasty people out there who are determined…
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SIP Session Manager Tricks from IAUG CONVERGE 2014

  • Andrew Prokop
  • May 8, 2014 | 4 minutes to read
  • I attended the International Avaya Users Group Converge2014 in Dallas, Texas last week. This has been an annual event for me for many years and…
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Don’t Let SIP Endpoints be Your Achilles Heel

  • Andrew Prokop
  • May 5, 2014 | 6 minutes to read
  • I was out East last week (I grew up in Arizona and we call everything on the right side of the map “out East”), where…