2 Articles Tagged Tech

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In the Age of Technology Killers, Why Some Just Won’t Die

  • Henry Dewing
  • September 28, 2015 | 5 minutes to read
  • For those of you who were watching the inaugural season of “Saturday Night Live” in 1975, you likely remember Chevy Chase’s bit on Weekend Update…
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Why Social Media is the New Customer Service Channel (Part 2)

  • Carl Knerr
  • January 9, 2013 | 7 minutes to read
  • This is the second in a series of posts about protecting the brand by providing customer service in social media. The first can be found…