9 Articles Tagged snap-in

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Verbio Brings Voice Biometrics to Avaya Breeze™

  • Jon Alperin
  • November 8, 2016 | 2 minutes to read
  • If you’ve been following the Avaya Connected Blog in recent weeks, hopefully you’ve read about the changes Avaya expects to see in Customer Engagement as…
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Advanced Techniques for Writing Avaya Breeze Snap-ins Using Engagement Designer—Part Five

  • Andrew Prokop
  • October 31, 2016 | 1 minute to read
  • All things good and bad must come to an end and so it is with both sadness and relief that I am closing out my…
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Advanced Techniques for Writing Avaya Breeze Snap-ins Using Engagement Designer—Part Four

  • Andrew Prokop
  • October 20, 2016 | 1 minute to read
  • Welcome to the fourth in my series of videos addressing some of the more advanced Avaya Breeze™ techniques. In Part One I showed you how…
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Advanced Techniques for Writing Avaya Breeze Snap-Ins Using Engagement Designer—Part Three

  • Andrew Prokop
  • September 20, 2016 | 1 minute to read
  • Welcome to the third in my series of videos addressing some of the more advanced Avaya Breeze™ techniques. Here, I add multimodal communications (SMS text…
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Advanced Techniques for Writing Avaya Breeze Snap-ins Using Engagement Designer — Part One

  • Andrew Prokop
  • September 2, 2016 | 1 minute to read
  • Welcome to the first in my series of videos addressing some of the more advanced ideas surrounding Avaya Breeze™. It picks up where my introductory…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part Six

  • Andrew Prokop
  • August 23, 2016 | 1 minute to read
  • Welcome to “An Introduction to Avaya Breeze Events,” the final installment in my introductory series of videos exploring Avaya Breeze™ from a development point of…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part Five

  • Andrew Prokop
  • August 16, 2016 | 1 minute to read
  • Welcome to “An Introduction to Avaya Breeze Web Services,” part five in a series of videos that explore writing Avaya Breeze™ applications—or Snap-ins. In this…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer - Part Four

  • Andrew Prokop
  • August 11, 2016 | 1 minute to read
  • In my first three Avaya Breeze™ videos, I built a simple, yet functional Snap-in. I showed you how to use the Breeze tools for Snap-in…
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WebRTC: Winning the Zero Moment of Truth

  • Laura Bassett
  • February 23, 2015 | 5 minutes to read
  • Most smartphone users check their phones 150 times a day. This behavior, as well as growing high-speed Internet penetration, have changed how consumers create shopping…