10 Articles Tagged SMS

Avaya Article Thumbnail

Toll-Free Text: Let Your Customers’ Thumbs do the Talking

  • Andrew Prokop
  • November 4, 2015 | 5 minutes to read
  • Technology is a lot like the music business. You can be on top of the charts one day and completely irrelevant the next. The public…
Avaya Article Thumbnail

Get Callers Off Hold With Avaya Innovations Award Winner Webtext

  • Mark J. Fletcher, ENP
  • September 12, 2014 | 9 minutes to read
  • Avaya Tech Talk host Mark Fletcher interviews Guy Clinch, a member of the board of advisors of Webtext (An Avaya DevConnect company and two-time winner…
Avaya Article Thumbnail

Don’t Have a Pen? Don’t Worry, With Webtext and Avaya Aura®

  • Guy Clinch
  • June 4, 2014 | 3 minutes to read
  • In my recent post, Stop Wasting Your Time on Hold and Use Webtext with Avaya Aura, I showed how Webtext Call Directed to Text™ allows…
Avaya Article Thumbnail

Five for Friday: How Avaya Messaging Service Beats WhatsApp for Business

  • Luke Stangel
  • February 21, 2014 | 4 minutes to read
  • By now, you've probably heard whassup about WhatsApp, why both Facebook and, apparently, Google would be willing to spend $19 billion (or more!) for this…
Avaya Article Thumbnail

Finally! Avaya Messaging Service Brings Texting into the Business World

  • Luke Stangel
  • October 14, 2013 | 4 minutes to read
  • Everyone knows how popular texting is. Nearly 10 trillion text messages were sent last year. Of all U.S. cellphone owners, 80 percent of them use…
Avaya Article Thumbnail

Five for Friday: Great, Not-So-Obvious Songs About the Telephone

  • Luke Stangel
  • August 8, 2013 | 5 minutes to read
  • The Outside Lands Rock Festival starts today in San Francisco. I'm not going - the last summer rock festival I went to was Lollapalooza.... waaaayyyyyy…
Avaya Article Thumbnail

Avaya TechTalk 052: Interactive Northwest, Inc.

  • Guy Clinch
  • July 25, 2013 | 4 minutes to read
  • Now Playing: Avaya TechTalk 052: Interactive Northwest, Inc. Listen and learn how government and other organizations can obtain the many values available from automated self-service,…
Avaya Article Thumbnail

Push-To-Talk Lives! Where a 90s Technology Fits in Today's Unified Communications Landscape

  • Luke Stangel
  • June 12, 2013 | 4 minutes to read
  • It's funny how a little danger can bring people together and spark a conversation.Early last week, I was on an American Airlines flight from SFO…
Avaya Article Thumbnail

Avaya TechTalk 006: NG911 with VPI

  • Guy Clinch
  • February 6, 2013 | 1 minute to read
  • By Guy Clinch Now Playing: Avaya TechTalk 006: NG911 with VPI Avaya Tech Talk host Guy Clinch interviews Patrick Botz Vice President of Workforce Optimization…
Avaya Article Thumbnail

Hiding in Plain Sight: The Problem With Presence

  • David Chavez
  • January 24, 2013 | 4 minutes to read
  • In my role with Avaya, I'm frequently asked about my views on unified communication. Often what people really want to know is how important is…