2 Articles Tagged Secure Access Link

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Achieving Secure, Mission-Critical Technical Support is a Two-Way Street

  • Mike Runda
  • February 13, 2017 | Estimated reading time: 3 minutes to read
  • Recently, an Avaya customer—a major global financial institution—encountered a pretty disruptive network issue. Avaya support technicians encountered roadblocks in resolving the issue, and the customer's…
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Don't roll that truck

  • Carl Knerr
  • August 15, 2013 | Estimated reading time: 3 minutes to read
  • Anyone that works in the communication space knows that VoIP has been transformative, and with the evolution to SIP, the features and scenarios that can…