5 Articles Tagged retail

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How the Internet of Things Will Impact Retail Sooner Than You Think

  • Luke Stangel
  • July 15, 2015 | 4 minutes to read
  • In the popular sci-fi film Minority Report, there's a scene where the main character, played by Tom Cruise, walks through a mall and is bombarded…
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Next-Generation Retail Insights from the National Retail Federation's Big Show 2015

  • Luke Stangel
  • February 23, 2015 | 3 minutes to read
  • Every year in January for the past century, tens of thousands of retailers and industry representatives converge in chilly (okay, really freezing cold) New York…
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Taking the Shopping Experience to the Next Level

  • Luke Stangel
  • November 13, 2014 | 1 minute to read
  • I know that it's only November, and we are not ready to see Christmas tree decorations on the shelf or holiday music in the mall.…
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Live from #Converge2014: 15 Unconventional Video Conferencing Use Cases

  • Luke Stangel
  • April 28, 2014 | 5 minutes to read
  • Roughly half of the world's largest companies have adopted video conferencing, making it a $2.6 billion market. What's remarkable, perhaps, about those video deployments is…
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How Speech Analytics Helped These Three Contact Centers

  • Luke Stangel
  • March 21, 2013 | 3 minutes to read
  • WebRTC and cloud felt like the belles of the Enterprise Connect 2013 ball (read about Avaya's new Collaborative Cloud and involvement in WebRTC here). No…