13 Articles Tagged PSAP

Avaya Article Thumbnail

Changing the Lagging Face of Public Safety with Smart Networking Solutions (Part 4)

  • Fab Fiori
  • October 13, 2016 | 6 minutes to read
  • In part I of this series, Avaya Vice President and Chief Technologist for Software-Defined Architecture Jean Turgeon opened up a much-needed conversation about the current…
Avaya Article Thumbnail

When Is Enough Actually Enough? Exploring the Lagging Face of Public Safety (Part 2)

  • Mark J. Fletcher, ENP
  • September 19, 2016 | 5 minutes to read
  • In Part 1 of this series, Avaya Vice President and Chief Technologist for software-defined architecture Jean Turgeon opened up a much-needed conversation about the current…
Avaya Article Thumbnail

When is Enough Actually Enough? A Hard Look at the Lagging Face of Public Safety (Part 1)

  • Jean Turgeon
  • September 13, 2016 | 5 minutes to read
  • When we talk about the state of public safety today, we unfortunately have to recognize the devastating tragedies that have forever affected our communities, schools…
Avaya Article Thumbnail

Why 50 Million People Can’t Call 911

  • Mark J. Fletcher, ENP
  • July 27, 2016 | 5 minutes to read
  • Undoubtedly, the most common method used to contact emergency services is simply calling 911. While that will work just fine for most of us, for…
Avaya Article Thumbnail

How Did a 911 Call Placed in California End Up in Canada?

  • Mark J. Fletcher, ENP
  • August 11, 2015 | 5 minutes to read
  • This week, I am putting down my keyboard and letting a good friend for many years take over the blog, with an important story about assuming…
Avaya Article Thumbnail

Who is Answering Your 911 Calls? The Answer May Shock You.

  • Mark J. Fletcher, ENP
  • December 18, 2014 | 3 minutes to read
  • One of the best-known brands globally are the digits 9-1-1. When we hear those numbers, we immediately equate them to mean "emergency.” Even in countries…
Avaya Article Thumbnail

The 3 Big Questions for 911 Startups

  • Mark J. Fletcher, ENP
  • July 3, 2014 | 7 minutes to read
  • The safety of our nation’s schoolchildren is something that is at the top of everybody’s list. Unfortunately, there are those who try to capitalize on…
Avaya Article Thumbnail

Don't Cut That 911 Cord! (Yet)

  • Mark J. Fletcher, ENP
  • June 8, 2014 | 5 minutes to read
  • Before you cut the cord, you better understand what's attached. Technologists and legislators in Washington D.C. are currently debating a number of hot-button topics, as…
Avaya Article Thumbnail

911 Answer Delays - Ready, Set, NO!

  • Mark J. Fletcher, ENP
  • September 2, 2013 | 7 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File Nobody likes to wait for anything, especially for a 911 call taker during…
Avaya Article Thumbnail

Hey Avaya! - WTF!

  • Mark J. Fletcher, ENP
  • August 10, 2013 | 10 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File A few weeks back, my colleague Guy Clinch, mentioned in his Avaya Connected…
Avaya Article Thumbnail

Really? NOT!

  • Guy Clinch
  • July 19, 2013 | 4 minutes to read
  • In 1897 responding to inaccurate rumors Mark Twain said to a news reporter, "The report of my death was an exaggeration." Like the news of…
Avaya Article Thumbnail

SWATting - Is the 911 Network Secure?

  • Mark J. Fletcher, ENP
  • April 13, 2013 | 6 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File Over the past several years a recurring theme on this podcast, and unfortunately…
Avaya Article Thumbnail

Avaya TechTalk 006: NG911 with VPI

  • Guy Clinch
  • February 6, 2013 | 1 minute to read
  • By Guy Clinch Now Playing: Avaya TechTalk 006: NG911 with VPI Avaya Tech Talk host Guy Clinch interviews Patrick Botz Vice President of Workforce Optimization…