10 Articles Tagged podcast

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An Introduction to the Avaya Engagement Development Platform

  • Mark J. Fletcher, ENP
  • December 16, 2014 | 8 minutes to read
  • Fletch: Hey, it’s Fletch with the Avaya Podcast Network, and we’re here again live at Avaya Engages Silicon Valley. We’re sitting down with Gary Barnett,…
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MLTS 9-1-1 Bad Practices

  • Mark J. Fletcher, ENP
  • December 26, 2013 | 6 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File While many of the podcasts and lists that we create focus on how…
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What Smart Analysts Think About Microsoft's Lync Telephony Claims

  • Luke Stangel
  • November 14, 2013 | 3 minutes to read
  • The big brains at UCStrategies had a very relevant podcast last week. Ten of the Unified Communication industry's leading independent analysts weighed in on Microsoft's…
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Police Claim Unlawful E911 Call Interception

  • Mark J. Fletcher, ENP
  • October 6, 2013 | 4 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File on APN We all know at a very early age in the United…
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NSFW? The Gooey side of E911

  • Mark J. Fletcher, ENP
  • September 7, 2013 | 5 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File There is a new breed of architect that is becoming more and more…
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Avaya TechTalk 052: Interactive Northwest, Inc.

  • Guy Clinch
  • July 25, 2013 | 4 minutes to read
  • Now Playing: Avaya TechTalk 052: Interactive Northwest, Inc. Listen and learn how government and other organizations can obtain the many values available from automated self-service,…
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Ready for the M2 Generation?

  • Mark J. Fletcher, ENP
  • June 23, 2013 | 4 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File This past week at the NENA 2013 conference and Expo in Charlotte North…
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The Consumerization of IT - Round 2

  • Luke Stangel
  • May 13, 2013 | 2 minutes to read
  • Last year, we took a look at how the Canadian consumer has been leading the way in driving the technology evolution into social media, broadband…
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How are CIOs Boosting the ROI of Collaboration?

  • Luke Stangel
  • April 9, 2013 | 4 minutes to read
  • In the old days, you had a phone on your desk at work. It was a necessity but purely a cost. Nowadays, communications comes in…
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Why Social Media is the New Customer Service Channel (Part 2)

  • Carl Knerr
  • January 9, 2013 | 7 minutes to read
  • This is the second in a series of posts about protecting the brand by providing customer service in social media. The first can be found…