15 Articles Tagged partners

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Serving Customer Buying Patterns Means Our Partners are “Living on the Edge”

  • Fadi Moubarak
  • December 1, 2016 | 3 minutes to read
  • Today’s business environment is a competitive and dynamic landscape that necessitates innovation in communications and collaboration. Technology solutions are more than mere infrastructure investments, they…
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Stepping Up and Out for a Walk Around the World

  • Morag Lucey
  • October 6, 2016 | 3 minutes to read
  • When I went through the grueling process of interviewing for my CMO position at Avaya, what appealed to me most was the company’s strong sense…
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Avaya Refreshes Channel Partner Program with New Incentives

  • Luke Stangel
  • February 29, 2016 | 2 minutes to read
  • This past week, Avaya announced a series of changes to its channel partner program designed to incentivize activities around five quickly-growing market opportunities—midmarket, the contact…
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Blue Springs School District Graduates to Smarter Campus with Avaya

  • Luke Stangel
  • February 24, 2016 | 2 minutes to read
  • Blue Springs School District School has a big population to serve: 1,000 teachers, 2,000 staff members and 14,700 students across 22 elementary, middle and high…
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13 Avaya Channel Partners You Should Know

  • Luke Stangel
  • February 2, 2016 | 2 minutes to read
  • As Hollywood enters its awards season, the red carpet is laid out for artists and actors. Beneath the designer clothing and pomp and circumstance is…
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Avaya and Plantronics: Customer Satisfaction, Smarter Customer Service

  • Laura Bassett
  • August 17, 2015 | 3 minutes to read
  • Customer service has historically been a series of selected numbered menu options, in the hope that the right representative with the right answer can be…
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It's Almost Here: The 2015 Americas Partner Community Council Conference

  • Luke Stangel
  • June 4, 2015 | 2 minutes to read
  • For nearly 25 years, the Avaya Partner Community Council has been the premier forum for authorized partners to engage with Avaya. By working directly with…
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Avaya Brings Home Another 5-Star Rating in CRN’s 2015 Partner Program Guide Under the Leadership of Avaya’s Own CRN Channel Chief

  • Patti Moran
  • March 24, 2015 | 3 minutes to read
  • It’s with no small amount of pride that we are pleased to announce that we’ve been awarded with a 5-star rating in CRN’s 2015 Partner…
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From Volume to Value: Three Things to Know About Avaya’s Channel Changes

  • Luke Stangel
  • June 25, 2014 | 2 minutes to read
  • Avaya’s partner program, Avaya Connect, is transforming with the company. Instead of running a channel focused on volume, the new partner program, set to launch…
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Michigan State Wins Innovation Award from Avaya; 7 Partners Win DevConnect Excellence Awards

  • Jon Alperin
  • April 28, 2014 | 3 minutes to read
  • Does the phrase "I'll know it when I see it" apply to innovation? How do you recognize innovation versus improvement when you see something new?…
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Q&A: Arrow S3 on History, Pedigree and Innovation

  • Mark J. Fletcher, ENP
  • March 26, 2014 | 17 minutes to read
  • Earlier this month, I attended the Wisconsin Avaya Users Group State Conference, where I had the chance to sit down with Arrow S3 executive David…
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Q&A: Carousel Industries on How to use Big Data in your Contact Center

  • Mark J. Fletcher, ENP
  • February 26, 2014 | 3 minutes to read
  • Nick Colintsis is Vice-President of engineering operations at Carousel Industries, one of Avaya's leading partners (and its 2013 Customer Experience Management partner of the year),…
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Q&A: How to Reclaim Tens of Thousands of Dollars from your Avaya Solutions

  • Mark J. Fletcher, ENP
  • February 24, 2014 | 6 minutes to read
  • Craig Schnieder is the VP of Operations for VOX Network Solutions, a fast-growing San Francisco Bay Area-based Platinum partner of Avaya. I spoke to him about…
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Q&A: Avaya U.S. Sales VP, Brian Morgan

  • Mark J. Fletcher, ENP
  • February 6, 2014 | 4 minutes to read
  • (Photo by Andres Larranaga) Brian Morgan is the vice president of sales for the U.S. for Avaya. I interviewed him at the Avaya Evolutions San…
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Recorded Live at the Avaya Partner Connection Day Boston 2013

  • Guy Clinch
  • March 18, 2013 | 4 minutes to read
  • This past Thursday I had the exciting opportunity to bring the Avaya Podcast Network to the Avaya Partner Connection Day Boston 2013 to record interviews…