5 Articles Tagged IP telephony

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Social Security Administration Processes 500 Millionth Call Through Modernized Phone System

  • Luke Stangel
  • September 29, 2015 | 2 minutes to read
  • On the morning of June 16, the U.S. Social Security Administration (SSA) processed its 500 millionth call through its Telephone System Replacement Program (TRSP)-driven modernized…
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IP Office Takes Top Scores at Enterprise Connect

  • Luke Stangel
  • March 22, 2015 | 3 minutes to read
  • Selecting a team engagement solution in the era of mobility, cloud-based solutions and industry consolidation is no easy task. As new trends disrupt the industry,…
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[Podcast] The Perils of Progress – Not all Sunsets are Pretty

  • Mark J. Fletcher, ENP
  • September 11, 2014 | 3 minutes to read
  • It comes as no shock to anyone--especially someone in the communications technology industry--that technology moves forward at a rapid pace and builds upon itself. After…
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A Customer Story: Avaya Powers the Guest Experience for Cycas Hospitality

  • Luke Stangel
  • May 2, 2014 | 1 minute to read
  • One party can’t always provide all of the elements needed to solve a complex challenge – it often takes a team. In the case of…
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How the U.S. Navy Communicates Using Avaya

  • Luke Stangel
  • October 23, 2013 | 3 minutes to read
  • Reliable real-time communications is never more mission-critical than it is during the fog of battle. That's why the U.S. Navy has relied on Avaya and…