2 Articles Tagged Home Agents

Avaya Article Thumbnail

The Case Against Being Timid: American Express and Home-Based Agents

  • Luke Stangel
  • March 18, 2014 | 2 minutes to read
  • In countless conference presentations and webinars, I've advised attendees to "put a toe in the water," by gradually expanding their home agent programs. And now…
Avaya Article Thumbnail

Answering Joshua Millsapps Question: Is remote work, too remote?

  • Guy Clinch
  • January 29, 2013 | 3 minutes to read
  • Joshua, in your recent blog you asked for response to the question, "Is remote work, too remote?" You accurately detailed many of challenges that are…