3 Articles Tagged guest experience

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Five Ways Hotels Can Build a Successful Digital Strategy for Improving Guest Experience

  • Robert K. Mitton
  • February 7, 2017 | Estimated reading time: 5 minutes to read
  • If research has shown us anything, it’s that companies across virtually every sector are realigning around digitization. So much so that 80% of companies identify…
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Hoteliers: Your Best Laid Plans Will Go Awry Without Strong Wi-Fi

  • Robert K. Mitton
  • January 6, 2017 | Estimated reading time: 5 minutes to read
  • In today’s smart, digital world, the average guest experience isn’t so average anymore. Traditional room service, for example, is being replaced by in-room kiosks that…
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6 Ways Avaya Guest Assist Can Help Make Your Next Hotel Stay Extraordinary

  • Luke Stangel
  • April 1, 2014 | Estimated reading time: 1 minute to read
  • Avaya Guest Assist is a mobile app that serves as a hotel guest’s personal “concierge” or “butler.” Not only can hotel brands differentiate themselves with…