2 Articles Tagged guest experience

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Hoteliers: Your Best Laid Plans Will Go Awry Without Strong Wi-Fi

  • Robert K. Mitton
  • January 6, 2017 | 5 minutes to read
  • In today’s smart, digital world, the average guest experience isn’t so average anymore. Traditional room service, for example, is being replaced by in-room kiosks that…
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6 Ways Avaya Guest Assist Can Help Make Your Next Hotel Stay Extraordinary

  • Luke Stangel
  • April 1, 2014 | 1 minute to read
  • Avaya Guest Assist is a mobile app that serves as a hotel guest’s personal “concierge” or “butler.” Not only can hotel brands differentiate themselves with…