7 Articles Tagged enterprise

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How to Realize Huge Cost Savings for Enterprise Telecom

  • Michael Blake
  • September 29, 2016 | 3 minutes to read
  • This case study shares the steps taken by Avaya to reduce a sizeable telecom bill by 50%. The methods are trending tactics used by a…
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Contact Centers are NOT Cost Centers - They're Your Best Money Makers

  • Luke Stangel
  • September 18, 2013 | 3 minutes to read
  • The name of the customer service game used to be efficiency and costcutting. Not anymore. Today's companies increasingly recognize that the chances they have to…
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What good is a law with no enforcement?

  • Mark J. Fletcher, ENP
  • May 3, 2013 | 5 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File 18 states in the US currently have legislation regarding multiline telephone systems or…
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Getting E911 Implemented

  • Mark J. Fletcher, ENP
  • February 24, 2013 | 5 minutes to read
  • This Blog is also available as an MP3 Audio Podcast As a regular part of my job, I speak to a lot of customers about…
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Driving Down Costs for Governments and Commercial Organizations

  • Luke Stangel
  • February 21, 2013 | 0 minutes Less than a minute to read
  • By Guy Clinch Now Playing: Avaya TechTalk 008: Driving Down Costs for Governments and Commercial Organizations Avaya Tech Talk host Guy Clinch discusses tools and…
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The Collaborative Effects of Social Media in Business

  • Pierre-Paul Allard
  • February 5, 2013 | 4 minutes to read
  • At Avaya Evolutions in Dallas, Guy Kawasaki and Avaya's Brett Shockley discuss the use and collaborative effects of social media in the enterprise and on…
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E911 getting a little "Smarter"?

  • Mark J. Fletcher, ENP
  • January 5, 2013 | 4 minutes to read
  • This blog is also available as an Audio File on the Avaya Podcast Network Next month 911 will turn 45 years old in the US,…