30 Articles Tagged developers

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How to Prevent Media Gateway Split Registrations

  • John Waber
  • April 18, 2016 | 6 minutes to read
  • Back when Avaya Aura Communication Manager 5.2 was released, I recall reading about this new capability called Split Registration Prevention Feature (SRPF). Although I studied…
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Say Hello to Zang

  • Mohammad Nezarati
  • March 14, 2016 | 2 minutes to read
  • For months, the Avaya and Esna teams have been hard at work on a revolutionary solution we believe will shape the future of communications in…
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The Sun Was Shining on Avaya in Orlando – With a Nice Cool "Breeze"!

  • Bernard Gutnick
  • March 14, 2016 | 4 minutes to read
  • Most people traveling to Orlando go to Disney World for cool rides or a peek at the future in the latest Star Wars adventure. This…
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Avaya Launches Zang.io

  • Gary E. Barnett
  • March 9, 2016 | 1 minute to read
  • Today I would like to share with you news concerning an exciting innovation by Avaya called Zang. This marks an important milestone in the execution…
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Winning on the Customer Service Battleground

  • Luke Stangel
  • March 7, 2016 | 5 minutes to read
  • Think back to the last time you had a truly magical customer service experience. For me, it was a recent trip to an airport car…
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Examining Avaya G430 and G450 Media Gateway Recovery

  • John Waber
  • February 26, 2016 | 6 minutes to read
  • The G700 Media Gateway (MG) that Avaya introduced circa 2002 was a radical departure from the IPSI-based Port Networks (PN). While the PN was based…
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What Activates a Survivable Avaya Communication Manager Server?

  • John Waber
  • February 19, 2016 | 3 minutes to read
  • I’ve been teaching Avaya Aura Communication Manager (CM) for about 8 years now. When the topic of CM’s survivability strategy comes up, I like to…
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Understanding Avaya Internet Protocol Server Interface Resets

  • John Waber
  • January 28, 2016 | 4 minutes to read
  • I cut my teeth on Port Network (PN) outages when I joined Avaya’s Tier-3 backbone support back in 2006. I was assigned to supporting the…
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Understanding SIP PRACK for Avaya Aura

  • Andrew Prokop
  • December 9, 2015 | 4 minutes to read
  • As many of my readers know, every few months I teach a two and a half day class on “all things SIP.” My students are…
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Understanding Avaya Aura SIP Registration

  • Andrew Prokop
  • December 1, 2015 | 5 minutes to read
  • “Let’s start at the very beginning/a very good place to start/when you read you begin with A B C/when you sing you begin with Do…
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Learning to Work With Avaya Aura Session Manager Adaptations

  • Andrew Prokop
  • November 17, 2015 | 9 minutes to read
  • The problem with standards is that they rarely are. Despite the fact that SIP has been around since the 1990s, is fairly well documented, and…
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An Even Closer Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • November 5, 2015 | 5 minutes to read
  • Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.  Even though it may have looked fairly complicated and…
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A Close Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • October 28, 2015 | 6 minutes to read
  • It goes without saying that SIP is a protocol. After all, it stands for Session Initiation Protocol. It’s a series of request methods, responses, headers,…
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Why Failure is More Important than Success

  • Luke Stangel
  • October 26, 2015 | 4 minutes to read
  • Businesses, leaders and entrepreneurs have long been obsessed with success. Billions of dollars are made from how-to books, speeches and guides--all glorifying a no-fail path.…
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A Developer's Intro to Avaya Engagement Call Control (ECC)

  • Andrew Prokop
  • October 22, 2015 | 7 minutes to read
  • I need to start by telling you that I am a Java programmer. Having experienced quite a few computer languages over the years, I started…
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How Open Are You to Open Platforms?

  • Gary E. Barnett
  • August 1, 2015 | 4 minutes to read
  • Poll question: How many cloud-based applications does the average organization use? Fewer than 200 200-500 500-700 More than 700 Answer: D. Organizations now use an…