4 Articles Tagged customer

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2016 DevConnect Award Winners Choose to Innovate on Avaya

  • Laurent Philonenko
  • June 7, 2016 | 4 minutes to read
  • Platform innovation allows companies to disrupt the status quo for their business, their industry. Amazon, Zappos, Google, Uber are just a few of the success…
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Contact Centers are NOT Cost Centers - They're Your Best Money Makers

  • Luke Stangel
  • September 18, 2013 | 3 minutes to read
  • The name of the customer service game used to be efficiency and costcutting. Not anymore. Today's companies increasingly recognize that the chances they have to…
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Avaya Takes the Top Again in Gartner's Magic Quadrant for Contact Center Infrastructure

  • Laura Bassett
  • July 18, 2013 | 2 minutes to read
  • It's a great honor to be recognized as a leader in your market for the year, and even more of one to get to say…
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Avoid Bumps in your journey to THE CLOUD

  • Sanjeev Gupta
  • July 3, 2013 | 3 minutes to read
  • The buzz in the industry is around cloud services and the majority of CIOs we talk to share a vision of moving some or all…