2 Articles Tagged contact centre

Avaya Article Thumbnail

Preparing for the eCall Directive in the UK

  • Adrian Brookes
  • September 23, 2016 | 3 minutes to read
  • We have all seen many TV shows where the emergency services have pinpoint accuracy for your location, yet why it is that when you have…
Avaya Article Thumbnail

Avaya assists emergency services with eCall deployment

  • Steve Rafferty
  • September 9, 2016 | 3 minutes to read
  • Avaya has a long history in public safety and heritage in this area having worked with local governments and public safety agencies since the 1990s—including…