2 Articles Tagged barclays

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5 Essential Ways to Boost Your Customer Experience

  • Luke Stangel
  • August 2, 2013 | 4 minutes to read
  • photo credit: Phil Dowsing Creative via photopin cc Everyone knows that keeping your customers happy is key. "How customers perceive their interactions have been will…
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The Chief Executive of Customer Experience Management is You

  • Laura Bassett
  • July 24, 2013 | 2 minutes to read
  • When organizations first start looking into Customer Experience Management they soon discover it's not just a new twist on traditional customer service delivered by a…