2 Articles Tagged Arrow Systems

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An Even Closer Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • November 5, 2015 | 5 minutes to read
  • Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.  Even though it may have looked fairly complicated and…
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Toll-Free Text: Let Your Customers’ Thumbs do the Talking

  • Andrew Prokop
  • November 4, 2015 | 5 minutes to read
  • Technology is a lot like the music business. You can be on top of the charts one day and completely irrelevant the next. The public…