8 Articles Tagged Andrew Prokop

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Survivability and Avaya Media Gateways

  • Andrew Prokop
  • December 16, 2015 | 6 minutes to read
  • Writing these technical articles serves two purposes. First, I love having the opportunity to play unified communications professor. I’ve been in this industry for a…
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Understanding SIP PRACK for Avaya Aura

  • Andrew Prokop
  • December 9, 2015 | 4 minutes to read
  • As many of my readers know, every few months I teach a two and a half day class on “all things SIP.” My students are…
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Understanding Avaya Aura SIP Registration

  • Andrew Prokop
  • December 1, 2015 | 5 minutes to read
  • “Let’s start at the very beginning/a very good place to start/when you read you begin with A B C/when you sing you begin with Do…
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An Even Closer Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • November 5, 2015 | 5 minutes to read
  • Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.  Even though it may have looked fairly complicated and…
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Toll-Free Text: Let Your Customers’ Thumbs do the Talking

  • Andrew Prokop
  • November 4, 2015 | 5 minutes to read
  • Technology is a lot like the music business. You can be on top of the charts one day and completely irrelevant the next. The public…
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A Close Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • October 28, 2015 | 6 minutes to read
  • It goes without saying that SIP is a protocol. After all, it stands for Session Initiation Protocol. It’s a series of request methods, responses, headers,…
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A Developer's Intro to Avaya Engagement Call Control (ECC)

  • Andrew Prokop
  • October 22, 2015 | 7 minutes to read
  • I need to start by telling you that I am a Java programmer. Having experienced quite a few computer languages over the years, I started…
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Getting SIP Communications Right the First Time Around

  • Andrew Prokop
  • February 19, 2014 | 5 minutes to read
  • Last week was a teaching week for me.  Although I enjoy playing the role of professor in my SIP class, I am happy that it’s…