Home Connected

  • This week we announced the addition of new senior management including a new member of the Avaya Executive Council. In the past few months,......more

  • The immediate question was "How could this happen?" The initial suspect being the new VoIP system installed last December by Broadvox. or the VPC provider providing E911 connectivity. As usual, the press sees "E911 failure" and "Voice over IP" in the same sentence, and they immediately draw the conclusion that the two technologies are related and at fault of the problem. Even Manhattan Police Chief Howard Martin responded, "it had nothing to do with us, it was a problem at the school." ...more

  • Tax relief to the middle class is certainly a nice thing, but why is it news in a podcast and blog focused around 911? Rider Legislation have been used to attach issues to an important bill, such as middle class tax relief and job creation, because a veto or postponement of that bill could delay funding to important government programs or cause serious damage politically in an election year. NG911 is getting a free ride on this bill, H.R. 3630....more

  • EENA is also working towards next generation emergency services with their NG 112 project. Using NG 911 as a base guideline, EENA has established an LTD working group to review the work done here in the US, and make the appropriate changes for European specific issues....more

  • I am vehemently in favor of creating US jobs. What American is not in favor of keeping jobs in the United States? But do the Puritanical practices of publicly pillorying American companies included in the U.S. Call Center Worker and Consumer Protection Act, although it may make some of feel better in the instant, help our long-term prospects? ...more

  • Technologically there are minimal roadblocks that stand between citizens who need help and public safety who can provide that help. . . There is another challenge, however, that might not be so easy to overcome. That challenge is the financial commitment required by the industry, the carriers, and even the enterprise, to make NG 911 a reality and not a distant dream....more

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    #CyberCivics

    Electronic communications technologies are transforming the world in which we live. The world of today and the impact on our future is transforming with increasing speed and the lines between online and offline have been erased. We must learn our cyber-civics lessons or risk that our futures will be created by others whose vested interests may not align with our needs. ...more

  • Did you know with an Avaya Aura solution for a midsize enterprise, a company could save more than $400,000 per year? Learn more by test-driving......more