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  • This past week EENA released the first public version of the Next Generation 112 Long-Term Definition standard which is also known as the NG112 LTD. One of the key initiatives of EENA, to ensure global interoperability, was to reuse existing standards as much as possible. Particularly, the NG 911 work from NENA was adapted to be applicable to European Public Safety Answer Points, and to find a long-term architecture for European Emergency Services. Voluntarily, this document remains very close to the NENA i3 standard....more

  • There is no magic wand that can be waived that will easily allow text messages from phones to carry the ever important location information. It really gets under my skin when I see headlines that say "Text to 911 Now Possible!" Or something similar. Typically, when you read through the article, there is very little mention of the technology that will be used to provide this valuable service....more

  • Avaya execs had the Avaya Flare® Communicator application on their desktop just a few weeks after coding started. This feels overly courageous. But it's just an inherent part of the Agile development process. A goal is to get hands-on customer input early and often....more

  • Every once in a while, a trend resonates closely with the needs of IT professionals - driving many discussions in the press and across the......more

  • SOPA and PIPA involve some of the most difficult problems of the digital age. At stake are no less important concepts than the definition of free speech in the digital age and the new meanings of intellectual property rights. The processes involved in addressing these problems may sometimes seem ugly. It is easy to become skeptical about how powerful interests with deep pockets, high priced lawyers and with former members of congress on their payrolls seemingly worked the system to get their intentions on the fast track. Because of the foundations present in an artifact of the original version of crowd sourcing, "We the People" will solve these complex issues....more

  • French composer Claude Debussy is famous for his quote "Music is the space between the notes." Classical pianist Arthur Schnabel phrased it similarly "The notes......more

  • With today's announcement of Avaya's Flare® Communicator for Apple iPad* Tablets, Avaya continues to bring enterprise communications to your fingertips. This article authored by Avaya's UC Clients Portfolio Lead, Praveen Mamnani, gives insight into Avaya's plans...more

  • While we take a quick break for the Holiday Season here in the US, I thought that I would publish a quick reference to some of my more popular Blogs blog.png and PodCasts podcast-icon.png this year....more