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Allan Mendelsohn is the Enterprise Collaboration Marketing Director at Avaya. He is responsible for leading the marketing efforts for cross-portfolio solutions. During his career—which spans more than 20 years—he has focused on numerous applications, including unified communications, messaging, IVR, contact centers, CTI, voice over IP, and remote data access. Before joining Avaya, Allan worked at Octel, Lucent and Nortel. Allan holds an MBA in Information Systems from McMaster University and an Honors BA in Economics and Psychology from York University.

  • Avaya is in the business of helping businesses and organizations manage their information overload, enabling people to share ideas and better understand the context of discussions. ...more

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    May the PBX rest in peace

    While attending Enterprise Connect in Orlando last week, I was struck by how often I still hear the use of the term "PBX." The PBX as we once knew it is long gone. Enterprise Communications today is all software. But let's be honest, the only way software has any utility is when it is running on hardware. What's different from the old days of the PBX is that the software now runs on commercial off the shelf hardware. A vendor may sell the communication solution as a hardened, turnkey package of hardware and software in some cases, or alternatively, as software-only to run on customer-provided servers that meet the vendor's specifications....more

  • With all the great new products Avaya announced in recent weeks, we didn't want to overlook that Avaya VDI Communicator is now generally available. The Avaya VDI is our software solution to enable scalable, high-quality unified communications for our customers who are deploying Virtual Desktop Infrastructure (VDI) environments. Customers deploy VDI environments for a number of reasons....more

  • Irwin Lazar of Nemertes Research recently published an article in TechTarget noting that over 64% of companies today have deployed some type of UC applications with another 23% evaluating or planning deployments in the coming year. In tandem, over half of these customers are implementing or evaluating VDI. How do you make these work together?...more

  • November 14 marks an important date for mobile workers everywhere. It has particular implications for the Financial Services Industry and unified communication and collaboration solution......more