Avaya Launches Zang.io

Today I would like to share with you news concerning an exciting innovation by Avaya called Zang.

This marks an important milestone in the execution of Avaya’s vision and strategy. Our vision is of Avaya Everywhere: embedding communications capabilities into as many apps and mobile devices as we can. I’m really pleased to announce we have launched today an entirely new, cloud-based communications platform-as-a-service called Zang. You can find the press release here.

Zang helps companies and people collaborate with greater speed in the digital world by improving how they communicate with customers and employees.

This 100 percent cloud-based offering will be available at Zang.io.

Zang’s key components include a communications platform-as-a-service, application development environment, embedded communications and persistent spaces application. Together, these core elements deliver a higher quality and more easily customizable user experience than anything else available in the market today.

Smart apps built on Zang allow people to define how they want to work and connect. Zang enables easy “click-to-connect” communications with high-quality video, chat, voice, SMS and document sharing from mobile, web or desktop environments.

Unlike other solutions that offer rudimentary APIs, Zang’s highly interoperable platform provides complete workflow automation and sophisticated application development capabilities. This means developers and end users can use Zang apps with other communications apps like Cisco Spark, Skype for Business, and Google Hangouts to enable everyday work applications and customers’ favorite touch-points.

Zang is already proven with customers. Thousands of developers have used Zang’s communications services, including TelTech Corporation, whose TapeACall app is currently among the 5 top-grossing apps in the business category of the iTunes app store.

We’ll announce more details about Zang in the coming days and weeks. We encourage developers to learn more at Zang.io.