Spring into the Avaya Technology Forum

It’s that time of year, again. The Avaya Technology Forum (ATF) is once more upon us.  Despite the added workload and dizzying deadlines, it really is my favorite time of year at work.  It’s like the Avaya version of Spring.

As seasons go, Spring stands out as a New & Improved version.  The grass is green, again.  My wife is out tending to all of her blooming plants and flowers.  The kids are racing around on their bikes and scooters getting reacquainted with playing outside and burning off months of pent up energy.  And I get to enjoy the view over the top of my computer screen, while trying to focus on conference calls instead of the little frolicking fawns in my backyard.

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In the same manner, ATF is full of new life and energy.  The demo floor is filled with passionate partners and curious customers.  The engineers are busily attending to new products and solutions.  Some of the brightest minds at Avaya are bouncing around from demos to whiteboards and all in between passionately listening to the challenges of different businesses and collaborating on the best ways to address them through technology.  And I get to soak it all in throughout a whirlwind of activities, while trying not to be late for my own sessions as I’m caught up in the energy of the conversations.

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While ATF is a fantastic event for corporate folks like me to engage and stay in touch with partners and customers and validate priorities for development, it’s ultimately an event for you.  ATF is focused on helping you make the most informed decisions possible about migrating, designing and implementing the right networking, customer engagement, unified communications and engagement architecture for your enterprise. It’s the only place you’ll find all the experts from Avaya in 1 place at 1 time, and their sole purpose is to showcase the latest innovations and provide the latest information to you through 3 days of planned sessions, scheduled meetings, demos and casual hallway conversations.  We’ll be introducing new products, making strategic announcements and providing full access to the roadmap, and you’ll be right there to hear it first and pose your questions to the people behind it all.  It’s the ultimate inside track.

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Of course, you can hear about it from the comfort of home…or your office if you prefer.  The coolest thing about ATF is all the technology on display.  We don’t just talk about it.  We actually show it.  On the demo floor, you’ll see existing equipment, as well as, the equipment that’s becoming generally available around the time of ATF.  You can get an overview of the setup from experts tending the demo and even get a firsthand view under the covers at the keyboard.  It gets better than that, though.  You’ll get the same experience with some of our strategic technology that’s still under development for release later this year.  The only way you’ll get any closer to the future of Avaya is to come join our team at ATF 2015, at the Buena Vista Palace Orlando, FL, from February 24 -26, 2015.

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So, as you can tell, I’m quite excited…and I hope you are, too.  Why wait for Mother Nature?  Come celebrate the Spring of technology with Avaya, and don’t forget to say, “hi.”  I’ll be easy to find.  Just listen for the loud Texas drawl bouncing around from conversation to conversation.  Once you find it, you’ll find me starry eyed, like a kid in a candy shop.  I can’t wait!

So head on down to the Avaya Technology Forum 2015website and register to attend today!

See you in Orlando!

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Join Us in Vegas for the Best Dice Roll Ever! #AvayaENGAGE 2017

There was a time when a handshake meant more than a text, when being in the same room meant more than an email. While advancements in communication have made our ability to interact easier, I believe in-person events are still a unique, positive and necessary way to connect with people.

Over the past several months, we’ve been hard at work bringing our Avaya customer and partner events under one umbrella. Our collective efforts will result in the consolidation of the Avaya Technology Forum, International Avaya Users Group and Executive Partner Forum into the single largest gathering of Avaya users everywhere: Better Together: Avaya ENGAGE 2017. This flagship experience—the only big top event we’ll host in 2017—will let us connect deeply with customers. We’ll start meaningful conversations, communicate with empathy and understanding, and respond to their needs with unique and personalized solutions. (Read my recent blog on the importance of personalization in delivering amazing customer experiences.) I can assure you that these types of impactful, memorable and emotional connections cannot be accomplished in 140 characters or less!

When customers join us this February in Las Vegas—the entertainment capital of the world—they’ll be introduced to a thoughtfully constructed agenda designed to engage, enlighten and empower them to tackle real-world business challenges. But they won’t go through the week alone. Our business leaders and subject matter experts will be on hand to humanize their experiences and guide them through their customer journey every step of the way.

With compelling keynotes from our executive team and close to 100 conference workshops, opportunities to expand knowledge, sharpen skills, and hear best practices from Avaya experts, industry visionaries, partners, and business communication peers will be around every corner.

To give you a taste of what to expect, take a look at some of our keynotes out of #AvayaENGAGE Dubai.

More Than 2,000 Customers Can’t Be Wrong!

#AvayaENGAGE is the definitive Avaya training event. And with the timing of this event now taking place earlier in the year, you can bet there will be more than a few surprises, which means you’ll be at the heart of emerging conversations and discussions with key players in our Avaya ecosystem.

I’m personally looking forward to this event, and I hope you’ll join me in Las Vegas, February 12-15. One of the greatest lessons I’ve learned in my career (and I’ve learned quite a few) is when we partner closely together with our customers and partners, we emerge better and stronger. I expect that outcome from #AvayaENGAGE.